About
This course is designed for anyone who wants to use CPaaS Phone System as a solution. It's very suitable for complete beginners with zero experience or technical knowledge. Anyone wanting to acquire basic sales information or simply wanting to know more about our product is more than welcome to join. This mini-course covers everything you need to know. We'll start from the very beginning to introduce the Phone System product, its feature, and its value propositions. From there, we'll dive deeper into the typical call flow of the Phone system, integration as well as common use cases from various industry sectors. This course is designed for anyone who wants to start using the CPaaS Phone System as a solution. In this phone system course, you will come across three modules: 1. Phone system Product guide (Intended for all the users) 2. Phone system Admin Guide ( Intended for admins and supervisors only) 3. Phone system User Guide (Intended for Agents and users) In this Phone system course, you will learn: 1. What is CPaaS Phone System? 2. Problem Statement & Solutions 3. Key Features 4. Value Propositions