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B3Networks

B3Networks
Academy

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Proficiency Lab

Explore our comprehensive curriculum and access a wealth of resources including online courses, certifications, and short learning videos designed to help your team build expertise and competency.

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Curriculum Overview

Dive deep into the intricacies of our cutting-edge products and enhance your proficiency to stay at the forefront of industry advancements.

OSS/BSS

The OSS/BSS curriculum comprises a suite of products aimed at facilitating various aspects of Telco operations, including Platform Management, Customer On-boarding, Invoicing and Financing, and Operation Tools.

License Model

The License Model curriculum encompasses a range of solutions, including CPaaS Phone System, CPaaS Omnichannel Solution, CPaaS Developer Hub, CPaaS SIP Trunk, and more.

App Model

The App Model curriculum encompasses a variety of products tailored to optimize Telco operations, including Bizphone, Virtual line (IVR), Wallboard, Call Recording, Global DNC, SIP, SMS Marketing, and more.

Learning Paths

Support

Support staff undergo extensive training focused on troubleshooting techniques and resolving technical issues efficiently. Training modules emphasize deep understanding of product functionalities, diagnostics, and problem-solving strategies to ensure swift resolution of customer queries and issues.

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Short Courses & Certifications

Jump-start your career and demonstrate your achievements through recognized B3Networks Academy short courses and certifications.

Short Videos

Understand CPaaS from our short videos, learn go-to-market strategies, close more deals, and delight your customers.

Number Management App

03:46

Number Management App

An introductory walkthrough of the Number Management App & its features.

File Management App

02:10

File Management App

An introductory walkthrough of the File Management App & its features.

Supplier App

03:53

Supplier App

An introductory walkthrough of the Supplier App & its features.

Release V2

05:41

Release V2

An introductory walkthrough of the Release V2 & its features.

Contract App

04:37

Contract App

An introductory walkthrough of the Contract App & its features.

Powershell Tutorial - MS Teams Direct Routing

06:37

Powershell Tutorial - MS Teams Direct Routing

A tutorial on using Powershell for CPaaS MS Teams Direct Routing.

Bizphone

12:29

Bizphone

An introductory walkthrough of the Extension, feature sharing and use cases.

MS Teams - CPaaS Direct Routing

03:32

MS Teams - CPaaS Direct Routing

An introductory walkthrough of the MS Teams CPaaS Direct Routing and basic phone functions on MS Teams.

Request an Instructor-led Session

Get in touch with B3Network Academy experts with our comprehensive suite of training.

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