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OSS/BSS - Operational Tools

  • 7Steps
Get a certificate by completing the program.


Welcome to our e-learning course on OSS/BSS Operational Tools apps! In this course, you will gain a comprehensive overview of essential applications designed to streamline and enhance your operations. We'll delve into how to effectively use the following key apps: Product App: This powerful tool enables you to efficiently manage pricing for your products, DDI numbers, and routing SKUs. Whether you're setting prices for CPaaS Auto Attendant or configuring rates for various services, the Product app empowers you with the control and flexibility needed to optimize your offerings. Contract App: Managing contracts is a critical aspect of any telecom business. Our Contract app simplifies the process by allowing you to fulfill special contract terms for your resellers and end-customers seamlessly. You'll learn how to navigate this app to ensure compliance and customer satisfaction. File Management: Efficient financial reporting is essential for making informed business decisions. Our File Management app empowers your finance team to easily retrieve monthly reporting data. We'll guide you through the steps necessary to access and utilize this valuable information effectively. By the end of this course, you will have the knowledge and skills needed to leverage these OSS/BSS Operational Tools apps to enhance your telecommunications operations, streamline processes, and drive your business towards success. Let's get started!




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